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Water
Water Damage Restoration & Repair
The DAI Team has provided Restoration Services to our clients for decades, continuously growing, training, and adapting to new technology to assist with the mitigation of your property. We combine honesty with ethics to deliver an efficient and effective solution to your project. We understand the industry’s need to project quality with a responsive delivery of restoration services.
The New Restoration Experience!
Mitigating water damage must be done quickly and efficiently after any type of water ingress to reduce the potential damage caused by water after a leak or flood. Standing water may become more contaminated the longer it is left untreated; The risk of microbial growth and damage to contents increases the longer you sit. Therefore, timely water mitigation is an essential part of any water damage recovery plan.
The ingress of water into buildings can be extremely destructive without sufficient water withdrawal and decontamination. Proper recovery from water damage is an essential part of recovery if your home or business is affected, and it is important to act within the first 24-48 hours to minimize the effects of water damage.
The Process
Locating the source of the damage, documenting all damaged areas, and determining a category of water loss are all important in creating a mitigation plan. Categorizing a water loss is dependent on the source of the water, the length of time the water has been allowed to dwell in the structure, the temperature, and any pre-existing conditions.
A category of water is assigned as follows:
- Category 1: Water from a clean source and has no substantial risk of causing illness or discomfort.
- Category 2: Water that has a significant degree of chemical, biological, and/or physical contamination (Sewage). This is also known as “gray” water.
Category 3: Water that comes from a grossly unsanitary source or carries pathogenic (disease causing) agents. This can also be called “black” water. Multiple forms of PPE are to be used when handling a Category 3 water loss including rubber gloves, full body coverings, eye and respiratory protections, etc.
The most efficient way to hasten the drying process is by removing as much water as possible while it is in liquid state. During the extraction process, liquid water is vacuumed, mopped, and/or otherwise “forcefully” removed from the structure using any multitude of available extraction tools (e.g. truck mounts and submersible pumps). This equipment and other specialty tools are used to remove water hidden by the structure, within carpeting, and in other materials until all standing water has been removed. After all liquid water is removed, the team can begin the drying and dehumidification processes.
Any damaged or contaminated materials are removed from the affected areas and disposed of if they are unable to be properly repaired, during (or immediately after) the extraction period.
A drying method will be selected after deciding which materials are salvageable. There are various methods that apply different combinations of humidity control, temperature, airflow, and physical manipulation of materials.
Inspections and monitoring occur throughout the drying process to determine if progress is being made. Equipment and methods are adjusted depending on if the material is drying, has dried, or is not drying. Other decisions will be made if contamination or secondary damage could occur, or if adjusting the process or remediating is necessary.
Whenever soil and debris must be removed to expedite the drying process, cleaning procedures are put in place. Contaminated materials, surfaces, and content that can be restored require cleaning. An EPA registered biocide will be used when the conditions of the affected areas have a high risk of exposure to organisms.
Demolished or removed materials are replaced or rebuilt, such as drywall, flooring, insulation, trim, and painting if needed. A final detailed cleaning completes the reconstruction process.
WATER DAMAGE RESTORATION MOST FAQ’s
- Plumbing failures (pipe leaks, clogs, and bursts)
- Water Heater leaks and releases
- Appliance failures (dishwasher, washing machine, refrigerator)
- Toilet, Sink & Tub overflows/backups
- Ice Dams
- Roof Leaks
- Storm Drain & Gutter backups
- Natural Disasters
- Sump Pump failures
- Sprinkler/Fire Extinguishing Systems
DAI Restore’s IICRC certified staff of technicians have been educated and trained in all aspects of water damage restoration.
We use a few kinds of methods, based on the severity and nature of the damage:
- Disruptive drying methods are used when removal or manipulation of the affected materials is required. These methods involve removing wet items, injecting air to speed drying, or perforating surfaces to allow evaporation.
- Aggressive drying methods are used when contamination and damage are not concerns, and when it is more cost-effective to dry than to replace.
- Air movement methods promote fast drying of surfaces and provide air circulation of an entire indoor space.
Dehumidification methods reduce the amount of moisture content in the air. The drying system is balanced through dehumidification by the dehumidifier removing the moisture that air movers have blown away from wet materials. Types of dehumidifiers that may be used are Conventional Refrigerant dehumidifiers, Low Grain Refrigerant (LGR) dehumidifiers, and Desiccant dehumidifiers.
No water mitigation job is considered complete until all affected areas and materials are clean, dry, and are in equal or better appearance and function than they were before the water loss occurred.
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