Water

Locating the source of the damage, documenting all damaged areas, and determining a category of water loss are all important in creating a mitigation plan. Categorizing a water loss is dependent on the source of the water, the length of time the water has been allowed to dwell in the structure, the temperature, and any pre-existing conditions. 

A category of water is assigned as follows: 

• Category 1:  Water from a clean source and has no substantial risk of causing illness or discomfort. 

• Category 2:  Water that has a significant degree of chemical, biological, and/or physical contamination (Sewage). This is also known as “gray” water. 

Category 3:  Water that comes from a grossly unsanitary source or carries pathogenic (disease causing) agents. This can also be called “black” water. Multiple forms of PPE are to be used when handling a Category 3 water loss including rubber gloves, full body coverings, eye and respiratory protections, etc.

The most efficient way to hasten the drying process is by removing as much water as possible while it is in liquid state. During the extraction process, liquid water is vacuumed, mopped, and/or otherwise “forcefully” removed from the structure using any multitude of available extraction tools (e.g. truck mounts and submersible pumps). This equipment and other specialty tools are used to remove water hidden by the structure, within carpeting, and in other materials until all standing water has been removed. After all liquid water is removed, the team can begin the drying and dehumidification processes.

Any damaged or contaminated materials are removed from the affected areas and disposed of if they are unable to be properly repaired, during (or immediately after) the extraction period.

A drying method will be selected after deciding which materials are salvageable. There are various methods that apply different combinations of humidity control, temperature, airflow, and physical manipulation of materials.

Inspections and monitoring occur throughout the drying process to determine if progress is being made. Equipment and methods are adjusted depending on if the material is drying, has dried, or is not drying. Other decisions will be made if contamination or secondary damage could occur, or if adjusting the process or remediating is necessary.

Whenever soil and debris must be removed to expedite the drying process, cleaning procedures are put in place. Contaminated materials, surfaces, and content that can be restored require cleaning. An EPA registered biocide will be used when the conditions of the affected areas have a high risk of exposure to organisms.

Demolished or removed materials are replaced or rebuilt, such as drywall, flooring, insulation, trim, and painting if needed. A final detailed cleaning completes the reconstruction process.